Your ticket price includes your camping pass. 

Yes, you read that correctly, we aren't like those other festivals that make you purchase a ticket and then charge you an additional amount for a camping spot. Your camping is included in your ticket price, it's first in first served to get the best spots so be sure to get here when the gates open! 

Tier 1, Tier 2, I don't get it... 

Dimension operates a tiered ticketing system, rewarding those who buy early with cheaper tickets. Each tier has a set allocation of tickets, once this allocation is exhausted, it goes up to the next Tier. The sooner you buy, the more you save! 

I want to purchase my group of friends their tickets to get the group discount but I am unsure of all of their details or if they are able to attend? 

We recommend making sure you have all the details of your friends and making sure they are all attending the festival before purchasing tickets. There are no refunds. 

However, if you purchase a ticket for a friend and you spell their name wrong or they want to pass that ticket onto someone else, you can change the name on that ticket. 

How do I change the name on my ticket? 

This can be processed through the ticketing agent. 

http://www.ticketbooth.co.nz 

Use the email address that you used to purchase the ticket.  You can change the name from there, any problems please contact ticketbooth support. 

Name changes are instant. Once completed, the existing ticket will be cancelled and replaced with a new one, so be sure to only use the new ticket, as the old one will no longer be usable. 

Are there any single day tickets or discounts to attend less days? 

We do not offer single night tickets. However, we do have Saturday (through to the end of the festival) and Sunday (through to the end of the festival) tickets available. 

I've got 5 people in my crew, can we get tickets cheaper? 

This year we have done things a little bit differently, the more tickets you purchase the bigger discount you get! So gather your crew and start planning! 
 
Group Discounts are as follows: 

4 Tickets - $4 discount per ticket 

5 Tickets - $8 discount per ticket 

6 Tickets - $12 discount per ticket 

7 Tickets - $16 discount per ticket 

8 Tickets - $20 discount per ticket 

9 Tickets - $24 discount per ticket 

10 Tickets - $28 Discount per ticket

Do I need to print my ticket or can I show it on my phone? 

It's best to have your ticket printed and ready when you arrive at the gate. Our technology will allow for smartphone ticket scanning, but reception can be patchy on site, best to be safe and print it. 

If I have a ticket problem, who do I contact? 

Please contact the ticketing agent directly. 

www.ticketbooth.co.nz